Caseboard solution is marketed through individual licenses per machine (Desktop PC or Notebook) installed in corporate networks, in a Windows environment. You can choose between perpetual license acquisition or SaaS, Software as a Service by monthly subscription. Once the system is installed, it is necessary to configure access to the databases with prior permission from network and database administrators, enabling read-only access to said bases for queries and searches.

30-hour online course for users/analysts who will use the tool, including all functionalities and resources.

Usually lasting from one to three months. Caseboard implementation team maintains a full-time analyst at the contractor’s premises, on weekdays, 6 hours a day, working together with the internal team on real day-to-day cases, monitoring and adapting, ensuring the full adequacy of the Caseboard research projects and information analysis.

The assisted operation can also be performed remotely through conference applications at the contractor’s discretion.

User support for quick problem resolution with access to trained analysts, both online by voice or text and over the phone, including all the latest news and eventual bug-fixes available every working day.

12 months of support and updates included.

New releases and support after 1st year (optional) under contract.

A typical Caseboard license acquisition or lease proposal will be in the format below.

• (No.) software licenses

• Training of (nn) users

• (nnn ) hours of assisted operation.

Commercial terms include a delivery period of up to 10 days and payment terms negotiated directly with the commercial team, usually 30 days, which can be extended according to the project to which it refers.